Tracy Frederick Promoted to Director of Process Improvement
Prior to Tracy’s promotion to Director of Process Improvement, she was our Manager of Process Improvement and has been with the company for over seven years. Tracy is an integral part of the training and development of our service coordinators. Her efforts have led to utilization of Service Department Best Practices within DuraServ Corp.
During Tracy’s time training and supporting the administrative teams at DuraServ’s operating divisions, we have seen continual improvement in our best practices, efficiency, and customer service.